eBay Tip #30 Make a List and Check it Twice

I find that if you write down your daily goals or make a TO DO List, things will have a better chance of getting done.

This simple action is very important as you begin ramping up in the world of online selling, including eBay!

It serves multiple purposes.

Making a List……..

  • Gives your day a plan
  • Keeps you focused and on track
  • Is a great way to see what you’ve accomplished at the end of the day, by reviewing your “checked off boxes”
  • Allows you to prioritize your tasks into urgent, important and non-urgent

You can also break your daily tasks into time segments like: 15 minute slots, 30 minute slots, 1 hour or longer and then make your list!

Begin the Day

  • Checking and answering email
  • Printing packing slips for orders that need to go out
  • Finding all the items that were ordered
  • Get them packed, weighed and measured.
  • Print mail labels
  • Load up my bin for my daily mail pick-up, which happens later in the afternoon.

Listing and Photos

I look through my various piles and boxes to see which items I want to list on eBay and other sites: Amazon, Facebook, Craig’s List, Next Door or Poshmark.

Sometimes my mood dictates listing larger items on the local sites, other times I might focus on records, or clothing or memorabilia. Whatever it may be, write it down.

Don’t Get Stuck in Analysis Paralysis

Researching items is a fun task, but it’s important not to get to involved or spend too long with it. That can be real time suck!

  • Go to the eBay Search Bar
  • Type in the item you want to sell
  • Click on Advanced to the right of the Search Bar
  • You can choose to see what similar items to yours have sold and their prices
  • The number may vary, so pick a mid range number and set your selling price


What Else Will You Do Today?

After shipping your orders, listing your new items, you may still have time for other related eBay activities like:

  • Sourcing more items
  • Sharing your items on Social Media
  • Ordering new shipping supplies
  • Doing some basic bookkeeping
  • or Fill in the blank _____________________

Check Off Your Activities

  • Can you list 3, 5, 10 or more items per day? Per week? Per month?
  • As you grow your sales, there will be more for you to plan for! Your time is valuable!
  • Perhaps, you will fit in a walk or lunch with an old friend or some grocery shopping.

One of the best parts about selling on eBay is the flexibility you have.


eBay Tip #30

  • Make a list of daily tasks
  • Get into your daily routine in an organized way
  • Don’t get stuck in analysis paralysis
  • Check off what you have accomplished
  • And always keep it fun!


eBay Tip #29 Learn eBay from a Pro

If you want to learn how to do something the right way, it’s best to learn from a PRO!

What is an eBay Pro?

Definition: eBay – A Online Buying and Selling Marketplace

Definition: Professional….(Pro is an abbreviated form of the word)

If you are a visual learner, watching someone teach you a skill can really help the instructions sink in!

In my online course: The ABC’s of Selling Online Using eBay, I teach you exactly how to sell on eBay, step by step.

And after seeing and hearing the lessons one by one, you can re-watch any of the segments over again if necessary!

Why Reinvent the Wheel?


I have been selling on eBay since the very early days of the platform, 1998. There have been so many changes to improve the buying and selling experience. I learned the hard way, mostly trial and error. If you take my course, I will cover things like the Mindset of Selling, What Tools You’ll Need to Begin Selling, Info on Shipping and Pricing and so much more.

Take it Slowly

No need to rush. As you get comfortable with each concept, I will show what sells, and how to create your very own first listing!

It’s doesn’t have to be difficult, but for people without a tech background, I explain it simply! It is even possible to list on eBay using your phone or tablet and avoid the computer all together!

I have years of teaching experience as a tennis professional. I taught ALL level players and in ALL age ranges. I love teaching tennis AND eBay!

List, Sell and Ship

By the time you get though the whole course, you will be READY and ABLE to list, sell and ship on eBay.

  • You may not even have an eBay account, so I will teach you how to create one.
  • You may not have PayPal and I’ll teach you how to collect money from your buyers!
  • You may not have any boxes, I will teach you how to obtain and even get them for FREE!

Get Rid of Your Stuff and Make Some Money

I will teach you how to turn your “trash into cash” as they say! It’s the ultimate form of recycling and reusing by selling on eBay.

It will empower you to sell all on your own, after taking my online course. What are you waiting for? Sign up today!

Short on Time?

  • That’s okay. You only need to commit to an hour a day at first. You can start with one listing and then to two and so on!
  • Make personal goals depending on your schedule. I teach you how to use your time wisely when listing and researching.
  • It doesn’t have to be an all day process. Short and sweet is my plan for you!

Learn from a REAL Pro

I sell every single day on eBay! I’m not kidding. I am a real person who loves to teach others about the fun eBay can bring you! In addition, you can make extra money too!

I can’t wait to hear about your success!


Tip #29

  • Goal: Learn to Sell on eBay from a Pro!
  • Task: Take Anne Z’s Online Course THE ABC’S OF SELLING ONLINE USING EBAY!
  • Task: Get rid of unwanted clutter, make some extra money!

eBay Tip #28 – Tips to Get Your Listings Moving

EBay sent me a message today! I am going to review it’s contents below.


1) Review Active Listings

  • Perhaps re-write a title or description to better describe your item.
  • Maybe it might be time to take the listing down and donate!
  • Perhaps adding some new photos can help the listing overall!

2) Study the Competition

  • Review pricing of similar items and adjust given this information
  • Is you pricing higher than others?
  • Can you make it more competitive? eBay buyers love to get deals!

3) Be Sure Your Listing Category is Correct

  • I apparently have to correct a number of my listings, according to their message. I will click on the link and make adjustments as needed.
  • Click on the edit button to see options available.


4) Provide Item Specifics

  • Each category has drop down choices that will help items show up in “search” for eBay buyers.
  • The more info, the better chance they will find you!

Here is an example from a current listing of mine: Lakers NBA Jacket.

Promote Your Listings

  • There are some cool tools that allow you to Promote your listings and they will appear higher in the search for similar items. This does cost whatever percentage is applied to your items. This option is totally your choice, but I use it all the time!
  • I also like to put items on SALE frequently. Some of my older listings have more aggressive sales than the new listings. When you use this option, you will earn less, but move it sooner! At least that is the goal. I use sales all the time!


Touch It or Think About It

There is another way to get new sales that is commonly reported by fellow sellers.

If you want something to sell that has not sold after a long time being listed, then go over to where it’s located and TOUCH IT!

Seriously, that has worked for me! Of course, your results may vary! Worth a try! The goal is to make sales, so whatever it takes is what I say!


Tip #28

  • Goal: Make sales on slow moving listings
  • Task: Review listings
  • Task: Study the Competition
  • Task: Be sure you listing Category is correct
  • Task: Provide Items Specifics
  • Task: Promote Your Listings

eBay Tip #27 The Five Best Things About eBay

Here is my Top 5 List of Best Things About eBay

1) I can sell just about anything!

  • Do you have old record albums?
  • Clothing you’ve never worn?
  • Star Wars toys?
  • Autographed photos?
  • You name it, you can sell it on eBay! Not everything will garner top dollar and there may be a glut of Life Magazines, but if you have the desire, you can list and possibly sell your items on eBay!


2) I can make money on my own!

  • No need for a job interview to sell on eBay!
  • No need for a resume to sell on eBay!
  • You don’t have to have top grades or be the fastest athlete or any other superlative, just list a few items that people want and you will make some money!
  • You are your own boss!



3) I can sell from home, or anywhere with a WiFi connection

  • I can sell using my iPhone (or other mobile device)
  • I set my own hours: early morning or late at night or anytime in between – eBay doesn’t shut down!
  • I can even list while buying the items at a garage sale!
  • I can sell in my pajamas!


4) Recycle and Reuse and Renew!

  • I love finding a new home for my old stuff
  • If something sells that is known to be broken, others can repair or use for parts or make art from it!
  • Things have many uses, not just for the original purpose
  • I call it moving things around the universe!

5) It’s Fun to Buy and Sell on eBay

  • Who says making money has to be boring? Selling on eBay is fun!
  • I can sell to people ALL around the world and not just in my local community!
  • I can BUY from anywhere in the world too!
  • I love finding treasures all from my phone or home computer without having to travel anywhere!


Tip #27

  • Goal: What are the 5 Best Things About eBay?
  • Task: Have Fun!
  • Task: Recycle, Reuse, Renew
  • Task: Buy or Sell from home or anywhere
  • Task: Work and Make money on my own!
  • Task: Sell just about anything!

eBay Tip #26 – 2020 Postal Rates Go Up

On January 26, 2020, the Unites States Postal Service (USPS) put new rates into effect! They say there a two certainties in life: Death and Taxes. I would add Annual Increase of Postal Rates!

New 2020 USPS Rates

• First Class Mail –

• Media Mail –

• Priority Mail –

• Priority Mail Express –


Here is some info broken down by type of mail.

First Class Letters

A stamp costs 55¢. Hard to believe, but true. Good thing we have “Forever Stamps” that work whatever the rate is. Buying stamps in bulk can help save some money but always being current with the rate when used. Time is saved too, since you won’t have to stand in line at the post office buying 1¢ stamps or other small denominations when increases happen!

Are you aware these differences when sending a good old-fashioned letter?

  • Standard-sized, rectangular envelope stamps start at $0.55.
  • Square, oversize, or unusually shaped envelope stamps start at $0.70.


Do you ever send a postcard when you go on a trip anymore? I guess most of us just send a convenient text with photos to our friends and family instead, these days.

  • Standard-sized postcard, rectangular envelope stamps start at $0.35.
  • Oversize postcards need letter stamps, which start at $0.55.

Here is how to send a letter or postcard the right way!

If you have kids, here’s how to form a letter writing club, so they can learn. Sending and receiving mail can be fun!

What is Media Mail?

Here’s some important information sending media mail correctly.

Here’s a list of what you can send:

  • Books (at least 8 pages)
  • 16-millimeter or narrower width films
  • Printed music and test materials
  • Video and sound recordings
  • Playscripts and manuscripts
  • Printed educational reference charts
  • Medical loose-leaf pages and binders
  • Computer-readable media

NOTE: Video games, computer drives, and digital drives do not qualify for Media Mail prices.

Magazines like People or Life and others that have advertisements in them are NOT allowed to be shipped by Media Mail!

How to Send a Package

There are five basic steps to sending a package according to the USPS.

  1. Pack Your Box
  2. Address Your Package
  3. Choose a Mail Service
  4. Calculate and Apply Postage
  5. Ship Your Package


Did you know you are not allowed to ship certain items?

Here is a list that includes:

  • Air Bags
  • Ammunition
  • Explosives
  • Gasoline
  • Marijuana (medical or otherwise)

Priority Mail

  • Fast delivery time: 1-3 Business Days
  • Free Package Pickup service at your home or office
  • Includes USPS Tracking and up to $50 of insurance with most shipments (restrictions apply)
  • Flat Rate, regional, and prepaid pricing (retail only) available

Calculate Your Price Here! It all depends on zip codes, size of package and weight! Bookmark this link for future use!

Faster Yet – Priority Express

  • Fastest delivery times: overnight to 2 days
  • Overnight scheduled delivery by 10:30 am, and Sunday and holiday delivery available in many major markets for an additional fee
  • Free Package Pickup service at your home or office
  • Includes USPS Tracking® and up to $100 of insurance with most shipments
  • Price includes proof of delivery signature record (if requested at time of purchase)

Less Expensive Ways to Ship

If you walk into a post office in person, you will pay a higher rate than if you print postage and shipping labels from home, using eBay’s shipping service or other services like,, Ship Station (I’m a big fan) and Pirate Ship (FREE to create an account!) Shipping online is the way to go, either with or one of the services above!


Tip #26

  • Goal: Know the New 2020, USPS rates
  • Task: Click on the links on this post to see what’s new!
  • Task: Print your shipping online to save money!




eBay Tip #25 Don’t Rely Solely on eBay

Warning: Don’t Put All Your Eggs in One Basket

That saying has been used for all sorts of situations, but it applies big time for eBay sellers! It is important to use multiple selling channels to diversify and find new buyers, not just eBay buyers.

Multiple Marketplaces

Some of the channels I use include to sell besides eBay, in order of my personal success top to bottom, along with some pros and cons. Your results may vary. Watch for future review posts of each of these sites. Below find some pros and cons vs eBay.

  • Amazon
  • Facebook Marketplace
  • NextDoor
  • Craig’s List
  • Poshmark
  • MaxSold
  • Garage Sales
  • 5 Miles
  • Offer Up

Other sites you may like, but I have not used:

  • Etsy
  • Mercari
  • Depop

Amazon vs eBay


  • Amazon fees are roughly the same as eBay depending on if you have a high or low priced item. You will keep more or your earnings, if it is a higher priced, from my experience.
  • Amazon takes their percentage of the sale upfront, you don’t owe anything after the sales (unless shipping charges exceed your sales)
  • “Everybody” knows Amazon!
  • Amazon has a huge catalog of offerings for buyers.
  • Amazon may be easier and possibly quicker to list than on eBay (yes, they have a free mobile app!)
  • Amazon pays YOU every other week for your sales.


  • Lots of competition in amount of inventory and pricing, for common items: books, CDs, DVDs, etc.
  • You still have to ship items sold, just like on eBay, if you are Merchant Fulfilled Seller.
  • Sales tax is collected from many states, so you have to brush up on latest rules. (Though that is now happening on eBay too! It’s a changing world for online sellers currently!)

Facebook Marketplace vs eBay


  • Lots and lots of local people are now shopping on Facebook Marketplace. Growing quickly!
  • No fees
  • Easy to list
  • In Person pick-up arrangements


  • Can have flaky communication between you and potential buyers
  • Have to arrange meeting pick-up time (should be in public space), which takes up part of your day.

NextDoor vs eBay


  • Local feel
  • No fees – Cash sale
  • In person pick-up


  • Lots of flaking by folks asking and then not responding once you reply.

Craig’s List vs eBay


  • Many items to choose from
  • Many buyers – CL is popular
  • When the sale works, it’s great!


  • Scam messages galore
  • Lots of flakes
  • May take a while to sell stuff
  • Need to renew listing every 7 days

Poshmark vs eBay


  • Great for clothing and fashion
  • Once sale is made, you just print out shipping label
  • Don’t have to wait for payments like on eBay


  • Need to add followers to grow
  • Need to share items to grow
  • You must regularly drop your prices to stay competitive

MaxSold vs eBay


  • Maxsold is a growing online auction site for folks in North America
  • Every auction begins at $1.
  • Local pick up only.
  • Auctions run up to 10 days and pick up is 2 days after.
  • Lots of things sell!


  • Many items may only sell for the $ starting bid.
  • Buyers need to be local to pick up
  • May not be available in your area yet.
  • 30% percentage goes to Maxsold overall, but it you don’t reach a minimum amount it can cost you.

Garage Sales vs eBay


  • Cash sales
  • Fun to meet buyers/neighbors in person
  • Lots of people love to go to garage sales


  • Low prices are what buyers are looking for
  • Not everything sells, need to offer remaining stuff for free or take to donate
  • Set up, break-down tables takes time
  • Takes time to put up signs around town

5Miles and Offer Up vs eBay

5Miles and Offer Up are mobile device apps that are intended for local sales. Offer up adds a shipping offering to those who want to get more exposure than just locally. They are not major players in my online selling at this time.

I have had limited luck in selling on these apps, so for now I will not review further. Watch for more on them in the future!

While eBay is a great website to sell your collectibles and unwanted items for profit, it is not the only game in town. It is best to branch out and try other marketplaces. You will reach all sorts of new customers and make new sales. And remember “Don’t Put All Your Eggs in One Basket!” when selling online.


Tip #25

  • Goal: To branch out and not limit your online selling to one marketplace like eBay
  • Task: Try some of the other selling platforms
  • Task: Beware of the scams connected with some of the local pick-up sites
  • Task: Always meet your potential buyer in a well traveled public spot like grocery store parking lot
  • Task: Mix it up and you will keep your inventory fresh to a new buying crowd
  • Task: Try to put large items up on local marketplaces to avoid having to ship them!

eBay Tip #24 Shameless eBay Plug

My Shameless eBay Plug

I have been selling on eBay since July 1998! That’s a long time! I have been working on improving as a seller over the years and I am so close to a personal eBay Feedback goal, that I just have to share on my eBay Tips Page!

I am 100 positive feedbacks away from 10,000! Yippee!

This shameless plug is to show that you can do it too! Each sale can earn you an additional feedback point. Each purchase you make can also earn another positive point. One, after the other, adding to your total and one day you could be close a new level yourself.

Here is a breakdown of the eBay Feedback scores!

Now I recognize there are many other sellers achieving great success on eBay, but what is important for me to re-iterate is that I am just a regular person, selling regular stuff. I don’t have a warehouse, nor a large staff. At most, I’ve had a college student or two helping with listing or a friend occasionally help me with shipping. But for the most part, it’s been just me!

All on my own!

And I am very proud of my consistency, and that I stick to it! I have taken vacations and put my eBay store on hold. I’ve been able to make my own schedule, so that I could help my elderly father, in his last years. I raised a son and was able to go on his field trips in school, all because I sold on eBay.

There is something to be said about working for yourself. EBay is a platform perfect for a person who wants to make there own schedule. You can list every day, or once a month. Whatever your situation, you can make it work for you!

A Pat on the Back

As you sell on eBay, the feedback system is there to protect and inform fellow eBayers about each other. As you connect and sell and grow your feedback, others will see your reputation on eBay! It is there to show potential buyers that you want to do your best! In return, your growing score is a nice pat on the back!

As I share my personal goal, I am even more steadfast in being the best eBayer I can be! I want happy customers and I like “moving stuff around the universe”. If you need a boost in getting started, why not take my online course? I have it hosted on a few different platforms for you to choose from. I would love you to join me on eBay!

And I am focused on the next few months as I get closer to reaching 10,000 Yellow Shooting Star feedback! I will be posting when that day happens since it’s been a long time in coming.

When you do sell, please share your successes with me! I’d love to hear about them!


Tip #24

  • Goal: Celebrate your successes – like a feedback goal!
  • Task: Sell one item, then the next and so on!
  • Task: Make your own schedule to fit your style of selling
  • Task: Share your success with others! You can do it!

eBay Tip #23 – Free eBay Branded Supplies

Free eBay Branded Supplies

Free eBay branded supplies

One awesome perk for eBay Store sellers is getting FREE eBay branded supplies every quarter. They look very professional and can add a positive appeal to your buyer’s eBay experience when receiving their eBay packages from you!

Open an eBay Store

There are five levels of eBay Stores. Here is a screen shot from eBay’s website of the costs for each level.

eBay store seller

I am currently an eBay store seller with the premium subscription. I get a nice savings with a yearly renewal.

As a benefit of my premium subscription, I can order up to $50, per quarter, in free eBay branded supplies. Here is where you find the drop down menu to locate the coupon to order the supplies. Marketing ==>> Seller Discounts

Free eBay branded supplies

Once you select Subscriber Discounts, you will see your coupon for that quarter for your eBay Shipping Supplies.

eBay branded supplies

Start Shopping for Supplies

Click the button “Start Shopping” and that will take you to the eBay branded supplies. They do cost something to a regular eBay buyer, but when you put your coupon code (as an eBay store seller) into the check- out, you will see your savings! Here are some current product options available.

eBay branded supplies

eBay store seller

The items include: eBay branded boxes, tape, envelopes, tissue paper, thank you cards, stickers and more. The color choices and sizes change a bit from quarter to quarter.

My favorite thing to order is the tape. I go through a ton of it and will not run out any time soon. This month I’m getting some brown strapping tape with the eBay logo.

I also ordered some boxes. I need to re-stock my inventory in the size 8″ x 6″ x 4″, which is perfect for smaller items when shipping my eBay orders/sales.

After clicking on “Add to my cart”, I will check out and then pay for my FREE eBay branded supplies, using my coupon and PayPal.


Your Order is Being Shipped

Within an hour of my order, which was totally free except for $3.95 sales tax, I received an email that showed my items had been shipped! They should arrive early next week.

They have already left me positive feedback for my order! I will leave feedback for them, once I receive my order!

More Benefits

Besides getting the free eBay branded supplies every quarter, eBay store sellers have increased amounts of free listings per month and the ability to put your items on vacation hold in an instant.

It’s something to look at if you are considering wanting to open and eBay store. I love my free eBay branded supplies!


Tip #23

  • Goal: Get free eBay branded supplies
  • Task: Open eBay store
  • Task: Order free supplies every quarter
  • Task: Use the supplies to “up your game” and look more professional when shipping to your buyers!

ebay Tip #22 – Share Your eBay Listings on Social Media

Share Your eBay Listings on Social Media

Increase and Drive Traffic

Social media is here to stay! Facebook, Twitter, Pinterest, Instagram……the list goes on and on! Why not take advantage of getting your eBay listings in front of more people and “SHARE” on social? It can drive traffic to your listings for free!

It’s easy to do!

On each eBay listing, you will see these icons at the top right of the screen: email, Facebook, Twitter and Pinterest.

If you click them, one by one you can share the listing immediately with your followers on that social media account. As an example I am using a current listing that I have on eBay (item number: 383028424778)

RICK RUSH Serigraph MAGIC JOHNSON & MICHAEL JORDAN #245/275 Shooting Stars BBall

eMail Widget

Post on Facebook

Tweet on Twitter

Pin on Pinterest

Don’t Over-Do It!

While it’s not a good idea to just click and share, share, share to bombard your audience. Try using your social accounts to help your followers with info, tips and other points of interest.

Perhaps you have an interesting find while thrifting or garage saling. Or you have a favorite eBay story about an eBay home run or score. People love to hear from you, but try to pace yourself regarding sending links to your listings all the time.

Other items to add: a funny meme, inspirational quotes, a delicious recipe. This is one way to contribute to your community and friends in a positive way rather than only selling! It’s a two-way street and one can reciprocate for a better social connection!


Tip #22

  • Goal: Share Your Listings on Social Media to Increase Traffic and Viewers
  • Task: Share with eMail
  • Task: Share with Facebook
  • Task: Share with Twitter
  • Task: Share with Pinterest
  • Task: Try to space out your shares, not bombard your audience.
  • Task: Comment and connect back with your followers

eBay Tip #21 – My eBay Mistakes

I have made many errors as a seller on eBay. You might call my eBay mistakes, doozys or even epic fails! It’s all part of the learning process! I look back on them and can now laugh, but the truth is we all make mistakes and hopefully reduce making too many of them!

Where the Heck is That Item?

It is inevitable that you will sell something and not be able to find it. That is one of the worst feelings to have as a seller. Being organized helps avoid this situation, but it happens to the best of us. There are a couple of ways to handle it.

  • 1) Send an eBay message to the buyer, tell them the truth about not being able to locate and refund their money.
  • This is a last resort because you will get a ding from eBay as a seller. Not a great option in my opinion.
  • 2) If you can find another item like you sold, buy it and send it to the buyer with a note about what happened.
  • Better than the ding from eBay. An out-of-pocket expense, but problem remedied.

Oops I Sent the Wrong Item!

This has happened a few times to me. Most memorable was selling two similar Bear figurine statues made by Lalique. If you are unfamiliar with Lalique glass, it is made in France and can be quite expensive. These two pieces were signed and were bought by buyers from Russia and Spain for in the $600-$800 range.

Without needing to say it, this was going to be an expensive mistake. When I realized what I had done, I began communicating with the buyer of the larger bear statue. One he received it, I had him ship it to the person in Spain and visa versa.

International shipping is not super difficult, but there is Customs and cost. I was able to work with both buyers through translation issues and distance obstacles. It all worked out. Both ended up with their correct Lalique bears. Thanks goodness! Talk about a heart stopper!

On another occasion, I had a shipping helper who was a dream! She would get all the orders ready each morning: find the appropriate boxes, pack them up, weigh them and print the shipping labels. That allowed me to concentrate on putting up more listings.

On this particular day I was at a one-day conference in San Francisco and she was handling my eBay office on her own. I checked in with her mid day and she told me we finally sold “the football”. She didn’t realize that we had two different footballs. One was a junior model made by Wilson (selling for $12) and the other was a flattened, signed Oakland Raider’s memorabilia type ball (selling for $200). They had very different looks and value.

You guessed it, she shipped the wrong one. My helper had no idea, since she was not a sports loving person, one ball looked just like the other to her. I was able to fix the situation over the course of a few days, and it had a happy ending. Again that was another heart stopper.

Shipping Charges Too Low

The other eBay mistake that can happen commonly is to not charge enough for shipping an item that was sold. Since I use free shipping on most of my eBay items, I have to make sure that the selling price covers the cost of shipping. That does happen once in a while.

On eBay it is not a good practice to ask the buyer for more money. So if one loses on that particular transaction, I look at it as “paying for feedback”. Meaning the best result out of that sale and loss on shipping costs, is receiving a positive feedback rating from the buyer. I rationalize it as my cost for feedback from them. Hopefully they will leave it for me, but sometimes we don’t calculate all the right numbers on every single transaction. Move on and make better calculations next time!

That’s the way it goes! Hopefully it won’t happen too often!

On eBay, since there are costs on the listing side (after using your free listings) and costs on the final sales price, the shipping costs are one more added to the mix. As long as I have a positive cash flow and sell some higher priced items in a month, all is good. It is the cost of doing business on eBay.

Lost in the Mail

The last area of epic fails for me on eBay is when a package is lost in the mail. Luckily, this problem seldom happens: maybe once in a thousand transactions which is about once a year in my long eBay career. Mail delivery has gotten better with real time tracking, but this one time was different.

I sold a pair of ice skates to a woman in the East. We both followed the tracking to see that her package was heading through the south and then north again, to many other states than where it was supposed to end up. Then the tracking just stopped, never to be updated again. She never received the ice skates, no amount of inquiry helped find the missing package. The USPS medium flat rate box was shipping by Priority Mail and automatically comes with $50 insurance, which I finally had to claim. I refunded her money, leaving a disappointed buyer.

Luckily, that kind of thing doesn’t happen very often, but is in my list of epic eBay fails. All sellers have them and as I say to newbies all the time, “once you make a big mistake, chances are you will never make that one again!”

For you eBay sellers or buyers out there, do you have any eBay mistakes you can share? I’d love to hear about them!


Tip #21

  • Goal: If you have an eBay mistake, try to fix with buyer
  • Task: Send eBay message, along with apologies, and refund without delay
  • Task: If you can’t find an item that sold, replace with another – even if you have to purchase and send to them
  • Task: Laugh at your mistakes and try to learn from them
  • Task: Most of all, move on, no one is perfect!